Privacy Policy

Welcome to Insocity!

Thank you for using INSOCITY (Pvt) Limited, We are committed to providing you the best online food, medical order delivery services, Grocery Stores, Bakeries or Gift Shop, virtual stores, online home services like cleaning, plumbering, electrician, auto mechanic, auto electrician experience possible. This Privacy Policy explains what information we as (INSOCITY (Pvt) Limited) gather, how we use that information, under what circumstances we share information, and the choices you can make about that information. This Privacy Policy applies whether you access the INSOCITY (Pvt) Limited (as defined in the Terms of Service) through a browser, a mobile application or any other method. .

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements Information we collect:

1. Information you provide to us or allow others to provide to us on your Behalf:

At various points in the INSOCITY (Pvt) Limited, you may provide us with information about yourself. For example, when you create an account through the App or Website, you provide us with personal information like your name, email address and mobile number. Your account information may be updated or corrected by accessing your account settings.

2. Technical information about usage of the INSOCITY (Pvt) LIMITED:

When you use the INSOCITY (Pvt) Limited, either through a browser or a mobile app, we automatically receive some technical information about the hardware and software that is being used.

Cookies, Pixels, and Other Tracking Technologies: We and our partners use various technologies to collect information, including but not limited to cookies, pixels, scripts, and device identifiers. Cookies are small text files that are sent by your computer when you access our services through a browser. We may use session cookies (which expire when you close your browser), persistent cookies (which expire when you choose to clear them from your browser), pixels, scripts, and other identifiers to collect information from your browser or device that helps us do things such as understand how you use our services and other services; personalize your experience; measure and manage; understand your usage of the INSOCITY (Pvt) Limited in order to remember that you are logged into the INSOCITY (Pvt) Limited. By using your browser settings, you may block cookies or adjust settings for notifications when a cookie is set.

Log information:

When you use the INSOCITY (Pvt) Limited, our servers will record information about your usage of the INSOCITY (Pvt) Limited and information that is sent by your browser or device. Log information can include things like the IP address of your device, information about the browser, operating system and/or app you are using, unique device identifiers, pages that you navigate to and links that you click, searches that you run on the INSOCITY (Pvt) Limited and other ways you interact with the INSOCITY (Pvt) Limited. The INSOCITY (Pvt) Limited requires the access to your device in the following ways:

If you are logged into the INSOCITY (Pvt) Limited, this information is stored with your account information.


The INSOCITY (Pvt) Limited comprises a platform which provides a digital network which functions as marketplace where you with a set of Riders who has access to one or more Restaurants, medicines, Grocery Stores, Bakeries or Gift Shop, virtual stores from which you can select products & deals for picking and delivery by said Riders to your location. Furthermore, the INSOCITY (Pvt) Limited provides you home services like cleaning, plumbering, electrician, auto mechanic, auto electrician. In order to make this work, we need to share information about you and riders who help enable the service. This includes, for example, the Rider who pick and deliver your order, the payment processing will be on delivery by the Rider or Service provider. The charges per order payable by the user/customer; will be charged with the following method but this can be changed with time to time or under any other circumstances:

Greater than or Equal to Less than or Equal to Fee in Percentage
1.0 1000.0 10.0
1000.0 1800.0 8.0
1800.0 2500.0 8.0
2500.0 5000.0 7.0
5000.0 50,000.0 5.0

Each user shall create a User account that enables access to the INSOCITY (Pvt) Limited. Any decision by a User to make use of or accept Services is a decision made in such User’s sole discretion. Each service provided by a Rider to a User shall constitute a separate agreement between such persons whereas the INSOCITY (Pvt) Limited is not liable/responsible to such services.

We therefore disclaim all liability and responsibility arising from any reliance placed on materials by any visitors to the INSOCITY (Pvt) Limited, or by anyone who may be informed of any of its contents. We aim to update the INSOCITY (Pvt) Limited regularly and may change the contents at any time. If the need arises, we may suspend access to the INSOCITY (Pvt) Limited and the services or close them immediately.



The INSOCITY (Pvt) Limited shall not be liable for indirect, incidental, special, exemplary, punitive or consequential damages, including lost profits, lost data, personal injury or property damage related to, in connection with or otherwise resulting from any use of the INSOCITY (Pvt) Limited or services, even if INSOCITY (Pvt) Limited has been advised of the possibility of such damages. The INSOCITY (Pvt) Limited shall not be liable for any damages, liability or losses arising out of:


Subject to our compliance with this Agreement, the INSOCITY (Pvt) Limited grants you a limited, non-exclusive, non-sub-licensable, revocable, non-transferable license to: (i) access and use the INSOCITY (Pvt) Limited on your personal device solely in connection with your use of the INSOCITY (Pvt) Limited; (ii) access and use any content, information and related materials that may be made available through the INSOCITY (Pvt) Limited, in each case solely for your personal, non-commercial use. Any rights not expressly granted herein are reserved by the INSOCITY (Pvt) Limited and the INSOCITY (Pvt) Limited’s licensors.


The INSOCITY (Pvt) Limited and all rights therein are and shall remain INSOCITY (Pvt) Limited’s property or the property of the INSOCITY (Pvt) Limited’s licensors. Neither this Agreement nor your use of the INSOCITY (Pvt) Limited convey or grant to you any rights:

How we use your information:

We may use the information we collect for various purposes, including:

Dispute Resolution:

This Agreement is governed by and construed in accordance with the laws of this jurisdiction in which the relevant affiliate is incorporated, without giving effect to any conflict of law principles, except as may be otherwise provided in supplemental terms applicable to your region.

Changes to this Policy:

This policy may change from time to time and any revised Privacy Policy will be posted at this very page, so we encourage you to review it regularly. If we make changes, we will notify you by revising the date at the top of this Privacy Policy and, in the case of materials changes to the Privacy Policy, we may provide you with additional notice (such as a notice in our user interface or sending you a notification by email).

This agreement constitutes the entire agreement and understanding of the parties with respect to its subject matter and replaces and supersedes all prior or contemporaneous agreements or undertakings regarding such subject matter.